Attention non-artists who commission artists: don’t fuckin do this???
Actually had someone do this to me too. Was doing a art stream, it took me over 2 hours to do his inked commission, he got a refund cause ‘it took too long’ that he figured I wasn’t going to do it after I gave him the file.
Don’t do this. Do not.
I’ve had this happen to me with a $350 comic :/ I had already finished it, it was full color, 6 panels and had a full bg in every panel. I was lucky in that I didn’t spend him money yet, but it left me without funds. I’ve also had the above happen to me as well.
Don’t do this shit to artists. We’re people too. Drawing for you is more than a hobby. It’s a job.
Use Paypal Invoices.
I cannot stress this enough. That shit helps A LOT when it comes down to Paypal refunds/disputes.
There’s a description box that let’s you put in what the product is/how long it’ll take/yadda yadda, and then there’s another little memo box that only you and paypal can see where you can say it’s a digital commission and doesn’t require shipping (So Donald Mcfuck can’t say that they never got their commission).
And there’s also a box for your Terms & Conditions where you can say, if you have any conflicts/want a refund - email me, or you can actually tell the user that this is a digital commission and they won’t be getting a hard copy of it.
ARTISTS. PLEASE USE PAYPAL INVOICES. it will SAVE you.
And to: the people who do this to artists – Fuck you. It’s okay if you change your mind and want a refund. But freaking TALK to us and let us know what’s going on. Let us WORK with you.
ALSO A HUGE TIP: Invoices paid will automatically set up a shipping notice which, if not fulfilled, can land you in SERIOUS hot water with PayPal. Since a lot of artists don’t print and ship the commissions, this is a huge problem.
However! Totally manageable. Just go to your PayPal, scroll down to find Seller Preferences
>> Shipping Preferences
>> Display Ship Button. Make sure all the boxes are unchecked. Then you’re all set!
As a big supporter of artists, don’t you ever fucking dare fuck over an artist like that. Like don’t. And if they take their time to do a good job, don’t shit all over them for it! Don’t be a fucking ass hole. Just don’t. These people put a LOT of work and time and effort into their artwork. Just don’t be that guy. Often times these artists aren’t even getting what they deserve in compensation.
I am very grateful my customers have been good to me, but I’m spreading the word.
Very important!
As a new artist, I’m very grateful for this post. Never knew this. Thank you.
Also they’ve had updates and now you can specify that its a digital purchase that will not have a physical thing sent out. They have also updated their policies to help digital sellers have better protections.
